I have very poor eyesight, have had glasses since I was 8 years old, so I have very high standards when it comes to my eyecare. I have seen all three doctors at this practice and find them all to be incredibly caring, competent and thorough.
Not only are the doctors exceptional but you can tell they place a high emphasis on patient care and satisfaction in the way their staff is trained. Everyone from the front desk, to the assistants to the eyeglass center are exceptionally courteous, friendly and knowledgeable.
Speaking of the eye glasses…I’m a bit of a junky. I have three pairs of glasses from this office.They carry a wonderful range of fashionable frames and it’s always a tough choice. I’ll often come in with an idea of what I’m interested in and they’ll help me find the perfect frame. I also purchase contact lenses from this office.
I’ve been a patient of theirs for many years, and my wife and 2 boys are now patients as well. The doctors and support staff are professional, friendly, thorough and patient. They continually invest in improvements to the equipment, the facility, the website all with a laser focus on the patient experience. They employ all the latest diagnostic tools and tests. They stock a large inventory of frames, lenses, etc. Comfortable waiting area, extended hours, contact refill ordering via the website, appointment scheduling via the website. Everything you want -I’m a patient for life
I went to Somerset Eye Care a few weeks ago to get a pair of prescription sun glasses. With only one week before a vacation to Caribbean, there was a slim chance that the glasses would be finished in time. I gave my short timeframe and they were able to expedite my order. They were able to order a pair of Nike’s out of the catalogue and they used my prescription from another eye doctor. Although their showroom is a bit limited, they can get a wide variety of different frames. Thanks to Somerset Eye Care, I had my new glasses for my trip and I appreciate the extra effort made by the staff to meet my needs. I highly recommend this place to anyone in the area if you want excellent customer service.
First time to the eye doctor’s in years, and first time to this particular office. The entire staff was friendly, knowledgeable, and professional. The cleanliness of the office was immaculate with a warm, welcoming environment. The staff was pleasant, and all seemed happy to be at work! I would highly recommend this practice.
My expereince was at Somerset Eye Care was excellent. The staff (everyone!) was so professional and friendly. Their state-of-the-art equipment made getting the right prescription for my acute near sightedness and very strong astigmatism a breeze. If you are having a hard time finding someone to properly fit and order your gas-permeable lenses, this is the place! They have very nice frames to choose from. I took my 4 year old there, and they work great with children. I highly recommend Somerset Eye Care!
I don’t normally rate businesses but I am truly pleased with Somerset Eye Care. The staff is friendly and knowledgeable. Dr. Bethany is the absolute BEST!! From the time you enter until the time you leave, you are treated with the highest level of courtesy, professionalism and caring. They offer great service and make you feel like part of their family. I can’t say enough about them. If you’re looking for the BEST – go to Somerset Eye Care…you won’t regret it!